Case Study
Weeke Retail Park, Winchester
Step Subsidence & Brickwork Repair
Stadium Support Services was called to site following reports of step subsidence and trip hazards affecting public access. Concerns were raised regarding below-ground conditions and the possibility of an underground leak. Our investigation revealed a series of structural and installation issues that required immediate remedial work to ensure long-term safety and stability.
The Challenge
The client raised concerns after noticing that the external steps were subsiding, creating trip hazards and posing a safety risk. There were suspicions of a possible underground water leak causing ground movement.
The top landing area appeared uneven and unstable, raising concerns about long-term integrity. Around the building’s lower perimeter, brickwork was also deteriorating — likely caused by frost damage — and required inspection and repair
Scope of Work
- Investigate the suspected water leak and ground instability
- Remove all affected steps and paving slabs
-
Reinforce the sub-structure and tie into the existing stair system
-
Repoint frost-damaged brickwork across ground level elevations
The Solution
To resolve the issue:
- All steps and slabs were removed
- The void was filled with poured concrete to create a solid base
- A new structural tie connected the plinth to the main stair structure
- Steps and slabs were reinstalled using compacted hardcore and correct sub-base
- Exclusion zones were maintained until fully cured
Frost-damaged brickwork was also repointed around the perimeter up to 1 metre high, where weather exposure had caused deterioration.
“The team at Stadium Support Services acted quickly and professionally to resolve what could have become a major safety issue. Their attention to detail, clear reporting and effective delivery gave us confidence throughout.”
Steps Dismantled
Cleaning area for connection
Filling void
Steps and slabs re-laid
Steps re-laid now fully supported
Steps wall pointed
0
active leaks found
1m
repointing completed
8
technicians
