Case Study
Tottenham Hotspur Stadium, London
Tottenham Hotspur Stadium, London
High Capacity Toilet Block Refurbishment
Stadium Support Services delivered the full redesign and conversion of two male toilet blocks into flexible, high-capacity toilet blocks with cubicle layout, suitable for both matchdays and concerts.
The Challenge
To enhance the stadium experience and support footfall at both matches and concerts, the client wanted toilet provision to be more versatile. Two male toilet blocks were reconfigured into cubicle-only layouts, increasing flexibilty for events with a higher female audience, while still meeting the needs of male fans on matchdays for football and NFL. Works were delivered to a tight programme, carefully coordinated around a busy schedule of fixtures and events, with no disruption to stadium operations.
Scope of Work
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Layout & M&E design: Redesigned layouts and services to maximise capacity and ensure compliance
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Full Strip-out: Cleared existing fixtures, fittings and finishes from two toilet blocks
- Services & infrastructure: Re routed plumbing and electrics, with core drilling to suit the new design
- Floor & Finishes: Prepared subfloors, polished concrete and installed new tiling
- Cubicles & Sanitaryware: Installed new cubicles, toilets and hardware
- Dry lining & decoration: Installed partitions, completed plastering and redecorated
- Fixtures & Lighting: Fitted sinks, mirrors, high-spec fixtures and energy-efficient lighting
- Testing & commissioning: Conducted full checks to ensure compliance and functionality
- Waste management: Cleared and removed all waste, leaving the site clean and ready for use
The Solution
Stadium Support Services redesigned both spaces to maximise capacity and flexibility, increasing cubicle numbers by 28.
The new layout supports concert use while retaining full suitability for regular matchdays. All works were completed on time and coordinated with the stadium’s live event schedule, ensuring zero disruption.
“The project needed to be delivered quickly, with zero disruption – and that’s exactly what Stadium Support Services achieved. A well-managed, high-quality project from start to finish.”
– Robert Tanner, Project Manager, Tottenham Hotspurs
2
toilet blocks converted
28
new cubicles
4
weeks to completion
