Coventry Building Society Arena

Coventry Building Society Arena

Case Study

Coventry Building Society Arena

Structural Coatings & Superstructure Cleaning

Stadium Support Services delivered two specialist access projects at the CBS Arena in Coventry. The first involved the application of protective coatings to internal and external structural steelwork, while the second focused on cleaning the arena’s external cantilevered superstructure.

The Challenge

The CBS Arena features hard-to-reach areas, both internally and externally. Our team had to couple rope access and MEWP expertise with specialist ICATS-accredited painters to carry out structural coatings. Live events, high footfall areas and tight scheduling added complexity, requiring a responsive approach. High-level cleaning of the external superstructure presented further challenges, needing a safe blend of rope access and a 57m MEWP while maintaining operations at ground level.

Scope of Work
  • Surface preparation ST3 standard via pneumatic and rotary tools
  • Internal coatings undercroft steel across 7 sections
  • External coatings superstructure areas, cleaned and repainted
  • Coating system approved primer, intermediate and topcoat system
  • MEWP deployment 57m boom used for high-level works
  • Water-fed cleaning ground-fed supply to rope access and MEWP teams
  • Coordination works timed around public use and stadium operations
  • Access strategy rope access, PASMA towers and fall arrest systems

 The Solution

Our multi-access teams used a combination of rope access, MEWPs, PASMA towers and temporary fall arrest systems to safely reach all areas of the internal undercroft and external superstructure. Steelwork was prepared to ST3 standard, feathered back and fully recoated using an approved three-part protective system. Cleaning teams used abrasive brushes and ground-fed water lines to deep clean high-level steelwork with minimal disruption. Thanks to strong planning and a flexible on-site presence, both projects were completed safely and within the required timeframe.
“The team at Stadium Support Services did a great job on the CBS Arena. Their knowledge and experience of specialist access meant there was minimal disruption to our operations. The entire process was handled safely and efficiently. We were impressed with their attention to detail and the professionalism of their technicians.”
Alan Pickering, Head of Facilities, CBS Arena

Hours

2,800sqm
steel painted

Hours

10 weeks
 to completion

SQM

60m
working at height

Bradford City AFC, Club Shop Roof Replacement

Bradford City AFC, Club Shop Roof Replacement

Case Study

Bradford City AFC

Club Shop Roof Replacement

As the official projects partner for Bradford City AFC, we were tasked with resolving significant issues in the club shop roof, which had deteriorated and developed extensive leaks. A thorough inspection confirmed the need for a complete rebuild to ensure a durable, weather-tight solution.

The Challenge

The roof project presented several challenges. Lifting the existing roof revealed extensive pooling in certain areas, a result of sealant failure and ageing. The structure’s deterioration made a full rebuild unavoidable. The decision was made to strip back the old roof and install a new apex roof to resolve all underlying issues with a more durable and reliable solution.

The Solution

The team undertook a comprehensive rebuild of the roof, which included installing new timbers, upgrading insulation, applying new boarding and re-felting. The new apex design was chosen for its improved durability while preventing any further water pooling.
The project was delivered as a complete turnkey solution, with all aspects managed by the team at Stadium Support Services. The team liaised with the local council to secure permits, coordinated scaffolding and oversaw the roof replacement from design to completion. Thanks to favourable weather conditions, the project was completed ahead of schedule, reducing the timeline from six weeks to four.
“The team’s expertise and efficiency exceeded expectations. The new apex roof is a significant upgrade and was delivered ahead of schedule. We’re thrilled with the result and grateful for the professional approach throughout.”
Paula Watson, Director of Operations, Bradford City AFC

Hours

2000 linear metres
 of timber

Hours

4 weeks
 to completion

SQM

400m2
roof area

QPR FC Loftus Road, Facilities Management Contract

QPR FC Loftus Road, Facilities Management Contract

Case Study

QPR FC, Loftus Road

FACILITIES MANAGEMENT CONTRACT
Stadium Support Services wins 4-year FM contract with championship club.

Scope | total facilities management contract 

Under the terms of the contract, we provide a comprehensive range of essential services to both the stadium and training ground. This includes reactive maintenance, PPMs, matchday logistics, cap-ex projects and consultancy. 

We have earned a reputation for expertise, reliability and attention to detail after working closely with QPR for the past four years on various cap-ex and maintenance projects. 

The new contract encompasses the management and maintenance of facilities at both Loftus Road Stadium and the new state-of-the-art training ground, serving as a testament to the strong relationship we have built with QPR over these years. 

Compliance | responsibility includes ensuring compliance at both sites. 

We have implemented a CAFM system to efficiently track reactive works, schedule maintenance tasks and maintain clear visibility of upcoming servicing requirements, ensuring that the club consistently complies with statutory regulations. 

All assets are tagged following a comprehensive asset verification process. They are stickered with QR codes that are easily scanned to pull up relevant information, such as service history.  The CAFM system provides the club with a dashboard to view site compliance and outstanding jobs in real time. We are also responsible for overseeing annual structural surveys and the barrier risk assessment. 

Cap-Ex Projects | in-house multi-skilled projects team. 

Recent projects delivered include:

      • Toilets Refurbishment – reconfigured to increase capacity within the existing footprint 
      • Media Lounge Fit Out – upgraded lounge with acoustic panelling & bespoke media desk 
      • Anti-Slip – installation of aluminum checker plate stair-nosing within the seating bowl 
      • Home Team Dressing Room – complete refurbishment including tunnel & dugout 
      • Kitchen Serveries – bespoke units built with inset catering equipment at training ground

SPONSORSHIP | as a business headquartered in West London with close ties to the local community, we were keen to show our support for the club. 

We are thrilled to have recently agreed to a five-figure sponsorship deal with QPR, which allows us to have matchday visibility around the stadium, as well as the creation of the Stadium Support Services Lounge for us to entertain prospective clients. We are also a proud member of the associate partner program.

Stadium Support Services are a trusted partner of the club having time and again demonstrated to us their commitment and quality of work when delivering complex projects. We look forward to the continued provision of high-quality service to our supporters, staff and visitors.”


Joshua Scott, Head of Operations, QPR 

 

 

Hours

1,784 Assets verified

Hours

18,436
Stadium capacity

Paint

350 Reactive tasks PCM

LED Light

125 PPM tasks PCM

QPR, Facilities Management Contract

QPR, Facilities Management Contract

Case Study

QPR Stadium

New home team dressing room unveiled at QPR Stadium

Room for change at QPR, following appointment of Michael Beale as the club’s new head coach.

Commissioned to deliver a complete refurbishment and a fresh new look for the home team dressing room at Loftus Road Stadium, Stadium Support Services rose to the challenge. Briefed on the importance of completing the works ahead of the first home fixture, time was of the essence with only two weeks until kick-off.

Stripping back and opening out the rooms for better use of space was the primary goal. The semi-enclosed cubicle seating was removed, instantly transforming the space into an open and inclusive environment. Each wall was meticulously renovated, and the entire space was redecorated. Additional wider bench seating and bespoke cushions were also installed for player comfort. Blue AstroTurf was fitted on the floor, bringing a contemporary feel as well as a nod to the team colour within its walls. The result? A fresh, bright, open-plan changing room with modern touches throughout.

Delighted with the results, the customer, QPR, further engaged Stadium Support Services to continue the refurbishment through the player tunnel and into the dugout. Following the hugely successful installation, Stadium Support Service was commissioned to return during the world cup international break to install a bespoke QPR crest within the Astroturf.

“We are delighted with the work carried out by stadium Support Services. At certain times within football, time is of the essence, and it is difficult to find contractors that can not only deliver within these timeframes but also meet the quality and standards that are expected of Clubs with Premier League aspirations. However, Stadium Support Services exceeded our expectations, and we look forward to working with them on future projects.”

Joshua Scott

Head of Operations, QPR

Following the hugely successful installation, QPR further commissioned Stadium Support Services to return during the world cup international break to install a bespoke QPR crest within the Astroturf.

As stadium specialists, we fully understand the importance of delivering projects on time within a live venue.