The sponsorship agreement not only solidifies their role as the official facilities management partner but also signifies their extended commitment to supporting the club.

Scott Hudson, Operations Director of Stadium Support Services, shared his enthusiasm for the partnership, saying,

“We’re excited for the sponsorship deal with QPR. As a business headquartered in West London, we have close ties to the local community. Coupled with the fact that many of our employees are devoted QPR supporters, it makes us eager to continue strengthening our collaboration with the club.”

The agreement encompasses a range of benefits for both parties. Key highlights include:

High Visibility Branding: Stadium Support Services will have a strong presence with pitch-side branding and digital exposure, ensuring their brand is showcased prominently during QPR’s matches and events.

Stadium Support Services Lounge: An additional aspect of the partnership is the creation of an exclusive lounge, located in the southwest corner of the stadium. With unrivaled views across the pitch, the lounge will offer a vibrant environment for attendees.

Joseph Noble, Commercial Director at Stadium Support Services, commented,

The new lounge will provide a fantastic opportunity to bring together our family, friends, colleagues, and prospective clients in one of the most atmospheric stadiums in the country.”

Thanks for sitting down with me Joe, let’s get into it, your 90 seconds start now! As experts in stadiums, could you outline your primary areas of specialisation within this field? 

We’re a multi-faceted company that handles cleaning, maintenance, and rope access services and are uniquely positioned to tackle any project within stadium environments, no matter how complex.

Our standout strengths can be summarised in three areas: efficient fit-outs with short timelines, rapid maintenance response via agile in-house teams, and the ability to access any part of the seating bowl or grandstand, regardless of complexity, thanks to our skilled rope access division.

Can you tell us about your rope access team? 

Absolutely, our rope access division, overseen by Daniel Scott (IRATA L3), has facilitated projects like painting the grandstand metalwork under the roof at the KIA Oval and conducting maintenance on the large screen at Twickenham Stadium.

Dan and the team excel in navigating complex areas so there is nowhere they can’t get to. We also know that groundsmen prefer to avoid heavy machinery on their pitches, making rope access the perfect choice.

Is it just stadiums that you look after? 

We began almost two decades ago with a primary focus on serving stadiums. As our clients shifted across different sectors like office blocks, leisure centres, and heritage sites, we evolved alongside them.

Our expertise in meeting tight event-related timelines has played a crucial role in our success across all divisions. In truth, the services we provide aren’t significantly different— maintaining a stadium or an office block, for instance, involves more similarities than you think.

The main contrast often lies in the central feature, with a stadium featuring a pitch while an office block typically includes a courtyard.

What’s the latest at Stadium Support Services?

We’re thrilled with the strides we’ve made this year, particularly witnessing our team’s continuous growth. This summer has been exceptionally busy, with off-season projects taking place at several UK stadiums including Wembley, QPR, and Birmingham City.

As the season gets underway, our attention turns to ensuring compliance and addressing reactive maintenance needs for all the clubs we partner with.

Can you share some highlights from the summer projects?

This summer has proven to be our most productive yet. We’ve completed over 30 projects, which included a variety of tasks. These ranged from installing anti-slip seating bowl tread nosings at QPR to restoring colour-faded seats at Leicestershire County Cricket Club.

The scope of work extended from enhancing customer experience kiosks at Wembley to significant fit-out projects in player areas at Birmingham City FC.

Interviewed by Amy Miles, The Dugout E-Zine with our commercial director Joseph

Stadium Support Services win four-year, multi-site, facilities management contract with Queens Park Rangers Football Club.

London-based Facilities Management company, Stadium Support Services has been appointed to provide a comprehensive range of essential services to both the stadium and training ground for the championship side, including maintenance, match day logistics, and project management.

Stadium Support Services has worked closely with Queens Park Rangers (QPR) for the past four years. During this time, capex and maintenance projects for the club have been a focus, earning Stadium Support Services a reputation for expertise, reliability, and attention to detail.

The new contract to manage and maintain the facilities at both the Loftus Road Stadium and the new state-of-the-art training ground is a testament to the strong relationship built with QPR over these years.

Joshua Scott, Head of Operations, QPR, commented:

“We have reached a very important and exciting time at the club with access to our new training and squad facilities, and is therefore critical we are supported by the best suppliers as we transition into the 23/24 season and beyond. Stadium Support Services is a trusted partner of the club having time and again demonstrated to us their commitment and quality of work when delivering complex projects and we look forward to the continued provision of high-quality service to our team, supporters, staff, and fans.”

Under the terms of the contract, in addition to delivering the day-to-day maintenance and match-day services, Stadium Support Services will also be responsible for deploying a new CAFM system. This will ensure the two sites remain compliant, meeting statutory regulations at all times.

We are thrilled to have been awarded this new and exciting contract with QPR and to be given the opportunity to work as a trusted partner with such a historic football club. QPR is a forward-thinking club committed to driving high standards on and off the pitch”

said Scott Hudson, Operations Director of Stadium Support Services.

Our collaborative efforts over the past four years in developing a road map, demonstrate the promising future that lies ahead for QPR. We look forward to the continuation of our partnership with the club, as we work together to support their journey towards achieving new heights of success.

Queens Park Rangers (QPR) is a professional football club based in West London with a history dating back to 1882. With a capacity of just over 18,000, QPR’s home ground, Loftus Road Stadium is located in Shepherds Bush, and is renowned for its iconic atmosphere.

Stadium Support Services is a leading facilities management company, based in the Southwest of England and provides a wide range of in-house services to clients in the sports, entertainment, and leisure industries across the country. The business specialises in reactive maintenance, cleaning, and rope access. With 20 years of experience, the company has established a reputation for excellence, delivering innovative and cost-effective solutions to meet the needs of its clients.

For further information, additional quotes, imagery, and media enquiries, contact: Amy Miles

As the Operations Director of Stadium Support Services, I have seen first-hand the positive impact that uniforms and identity can have. Uniforms are more than just clothing – they are an essential component of creating a professional image and establishing a sense of identity for your team.

Uniforms can help to establish unity, pride and cohesion among your team. When everyone is dressed the same way, it creates a feeling of equality and reinforces the idea that everyone is working towards a common goal. This can help to improve teamwork and communication, leading to a more efficient and effective workforce.

In large venues, it can be challenging to distinguish between employees and visitors. Uniforms can really help with the easy identification of venue staff and external teams. This also helps to enhance security and safety within the site. Staff may need to access restricted areas of the venue, and uniforms help them gain access to these areas open only to authorised personnel.

Uniforms can also include reflective materials, making employees visible and enhancing their safety in low-light conditions.

Uniforms can also help to increase brand visibility and recognition. When your team is out in the field, wearing uniforms with your company logo or branding, it can lead to new business opportunities and establish your company as a leader in the industry.

Finally, and most importantly, uniforms can also serve as a safety measure. Your team may need to wear PPE that are designed to protect them from hazardous materials or situations. This can include high-visibility clothing, protective gear, or clothing that is designed to withstand extreme weather conditions. By providing your team with the appropriate uniforms, you can help to keep them safe and reduce the risk of accidents or injuries.

At Stadium Support Services, we understand the importance of uniforms and identity in facilities management. That’s why we take great care to ensure that all of our team members are equipped with the appropriate clothing and equipment for their specific roles. Whether it’s high-visibility clothing for our traffic management team or protective gear for our stadium cleaning crew, we prioritise safety, professionalism, and unity across all areas of our business.

In the lead-up to World Day for Safety and Health at Work on Friday 28^th April, Operations Director, Scott Hudson shines a light on the importance of holistic health and safety practices in the workplace within Facilities Management

For me, the World Day for Safety and Health at Work really helps to emphasise the importance of safety. This day serves to remind us of the significance of maintaining a safe work environment, not just for our employees but also for our customers and venue visitors.

Facilities management is responsible for ensuring that buildings and venues are maintained, repaired, and operating correctly. However, the safety of the employees working in these facilities is our top priority. It’s not just about complying with regulations and meeting legal requirements; it’s about creating a culture of safety where everyone is committed to upholding safe practices, and making sure everyone returns home to their families safely at the end of the day.

One of the most critical aspects of workplace safety is risk assessment. As facilities management professionals, we need to identify potential hazards, evaluate their risks, and determine appropriate measures to mitigate them. This process includes identifying and controlling workplace hazards, maintaining equipment, and ensuring that our employees receive the best possible training.

It’s also crucial to communicate effectively about safety. Communication is a two-way process, and it’s essential to ensure that our employees understand what is required of them and what they can do to maintain their safety. We must communicate safety procedures and guidelines to employees, provide regular training, and encourage open communication channels where employees can report safety issues or concerns.

It is imperative that we create a culture where staff can flag if they feel that there is a safety concern, even if this means challenging managers or clients.

It’s important to note that safety is not just about preventing accidents; it’s also about being prepared for emergencies. Our teams must develop emergency plans and conduct regular drills to ensure that everyone knows what to do in an emergency. Even down to knowing the address and location of the nearest hospital. We must also make sure that buildings have adequate fire alarms, extinguishers, and emergency exits.

It’s crucial to create a culture of safety in the workplace. This means that everyone from the top down is committed to promoting and upholding safe practices. As a business that carries out many complex projects from working in live environments to working at height, we are proud to report, that in 19 years of operation, we have never had a RIDDOR incident. PPE is such an important line of defence, from a safety perspective, that we allow team leaders to have an uncapped budget to purchase safety equipment of any nature.

Team leaders must lead by example, prioritise safety in all decision-making processes, and empower employees to report safety concerns and make suggestions for improvement. Doing so can create a safer, healthier, and more productive workplace for everyone.

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Stadium Support Services announce renewed partnership with Farnborough International Exhibition & Conference Centre

London-based Facilities Management company, Stadium Support Services, specialising in Reactive Maintenance, Cleaning, and Rope Access, secure a two-year renewal cleaning contract with Farnborough International Exhibition & Conference Centre.

Known for delivering world-class events such as the British Motor Show, Screwfix Live, and the Farnborough International Airshow, the venue also offers dynamic, purpose-built facilities and spaces for a wide range of film productions.

The new deal sees the renewed development of their partnership, where Stadium Support Services will continue to provide the ongoing core cleaning services within the unique 12,000 sqm exhibition space for a further 2 years. The agreement builds upon the previous contract to provide ongoing deep cleaning services to the extensive site, adding extended event cleaning management services to the scope. The new contract highlights Stadium Support Services’ accomplishments with long-term specialist contracts.

It demonstrates the successful model of one high-performing, cost-effective, and efficient provider. Stadium Support Services will continue providing best-in-class guidance, specialist cleaning services, and standards tailored to the customer’s needs.

For Scott Hudson, Operations Director at Stadium Support Services, the new deal showcases the significant commitment and valued partnership from one of the UK’s most iconic venues: