QPR, Loftus Road, London

QPR, Loftus Road, London

Case Study

QPR, Loftus Road, London

QPR, Loftus Road, London

Toilet Block Refurbishment 

QPR engaged our services to develop plans for the reconfiguration of three restroom blocks. Our goal was to optimise the layout and increase the number of sinks, cubicles, urinals, and baby change facilities within the current space of these three areas.  

Challenge

Similar to many stadiums, congestion often arises in restroom facilities. Through close collaboration with QPR, we conducted thorough surveys of all three toilet blocks. Our objective was to enhance capacity in these areas. With the projects needing to be delivered in the off-season. it meant that timelines were short to carry out the following scope of work: 

South Africa Road Upper| male Toilets:
Block B 

Total refurbishment including installation of; Anti-slip LVT flooring, waterless urinals, water-saving toilets, and bespoke corian trough vanity units with water-saving taps. The grid system ceiling was removed and cable management trays were installed. The ceiling was then painted black for an industrial feel, with suspended LED lighting added.

  • + 1 extra cubicle 
  • + 3 extra taps 
  • + 8 extra urinals 
  • + 1 baby change 

Lower Loft | Female Toilets:
Block L

Total refurbishment including installation of; Anti-slip LVT flooring, water-saving toilets, bespoke corian trough vanity units with water-saving taps, and large mirrored splashback. The grid system ceiling was removed and cable management trays were installed. The ceiling was then painted black for an industrial feel, with suspended LED lighting throughout. 

  • + 1 tap 
  • + 1 extended baby change cubicle

Lower Loft | Male Toilets:
Block L

Total refurbishment including installation of; Anti-slip LVT Flooring, waterless urinals, water-saving toilets, and bespoke Corian trough vanity units with water-saving taps. As this toilet block is based in the family zone, lower-height child-friendly sinks were installed along with more space given to toilet cubicles for parents to assist small children. 

  • + 2 extra cubicles
  • + 2 extra taps
  • + 1 baby change
  • +DDA sink

Solution

Our skilled team effectively expanded capacity in three key areas, resulting in a total increase of 3 toilet cubicles, 8 urinals, and 5 handwashing stations within the existing toilet footprint. 

In addition, we focused on sustainability by installing eco-friendly sanitaryware, hand dryers, and LED lighting, which led to reduced water and electricity usage. This approach resulted in new, efficient toilet facilities with a premium finish.

“Collaborating with Stadium Support Services to enhance capacity in our toilet facilities has been fantastic The improvements are set to enhance the fan experience by reducing pinch points and wait times. As always, the team were a pleasure to work with and we are extremely pleased with the final result.“

Paul Sutton, Facilities Manager, QPR

The Result

 

Hours

600 Increased visitor capacity

LED Light

25 LED Lights installed

Paint

+20 Litres of paint

LED Light

+100 Sanitary items installed

Birmingham City FC

Birmingham City FC

Case Study

Birmingham City FC

Birmingham City FC

Complete Club Refurbishment

Major pre-season refurbishment works at St Andrews stadium.

Following the acquisition of Birmingham City FC by SCL (Shelby Company Limited) in July 2023, Stadium Support Services were engaged by Ardent Sports Consultancy on behalf of BCFC to carry out 8 major refurbishment projects to the professional team areas at St Andrews.

Challenge

With the purchase of the club occurring later than planned, it left only 3 weeks until the first home fixture to complete the following works:

Home Team Dressing Room
Installation of water-resistant plasterboard ceiling complete with spotlights and floor/ ceiling concealed LED strip mood lighting.

Player’s Tunnel
Complete refurbishment including installation of 200sqm blue astroturf, redecoration throughout, and major atmospheric lighting upgrades.

Toilets
Reconfigure of space, installation of Corian trough vanity unit, waterless urinals, water-saving toilets, marble wall tiles, anti-slip flooring, and redecorating throughout.

Shower Area
Installation of moisture-resistant ceiling, IP rated down lights, 14 concealed showers, premium marble wall tiles and antislip flooring including recessed drainage.

Managers Office
Installation of bespoke breakfast bar area, upgrades to electrics, lighting and ceiling. Re-plaster and decorating throughout.

Coaches Room
Installation of 3 no. bespoke benches and cushions, LED lighting, flooring, and replaster/ decorate throughout.

Ice-Bath Room
Installation of moisture resistant ceiling, IP rated LED mood lighting, tiled walls, anti-slip flooring, and enabling works for installation of cryo units.

Medical Room
Complete refurbishment including new medical grade flooring, moisture resistant ceiling and bespoke benches.

Solution

After receiving sign-off, mobilisation commenced within 24 hours. It was essential that all materials were ordered within 48 hours to ensure delivery to the site to guarantee ontime delivery and mitigate delays. Without the time for a fully comprehensive site survey, the project had to be delivered dynamically with constant input from Stadium Support Services senior team and the client. Through precision planning, our multiskilled inhouse team simultaneously and seamlessly delivered 8 major refurbishment projects in unison, ahead of BCFCs first home game of the season.

The Result

 

“Thank you all at Stadium Support Services Ltd for working so hard for us to get this over the line, we wouldn’t have been able to achieve our vision without you guys working all the hours available We really appreciate it and it’s hopefully the start of a long working relationship”

Lungi Macebo

Chief Operating Officer, BCFC

Hours

+3000 Hours worked

Hours

+500 SQM flooring

Paint

+200 Litres of paint

LED Light

100 Led lights

Leicestershire Cricket Club

Leicestershire Cricket Club

Case Study

Leicestershire Cricket Club

Leicestershire Cricket Club

Colour Faded Seat Restoration

Leicestershire County Cricket Club approached Stadium Support Services with a challenge. The FM team wanted to restore their faded orange stadium seats and transform them into a vibrant green shade.

The club sought an eco-friendly solution that would provide long-lasting results without damaging the playing surface or the seats. The team at Stadium Support Services carried out an initial demonstration that met all requirements and showcased impressive results to the team at Leicestershire County Cricket Club.

Challenge

The primary challenge of the project was restoring the seating and changing the colour from orange to green. It was important to avoid harmful chemicals or heat sources that could damage the seats or the playing surface. The club also wanted a solution that would protect the metalwork from rust and provide long-lasting results.

Solution

Stadium Support Services provided an eco-friendly solution using a three-part application system. The system effectively restored the seat colour without the need for heat treatment, blowtorching, or chemical dipping. It also coated the metalwork, protecting it from rust and providing a glossy and long-lasting finish. Additionally, Stadium Support Services offered the club a 3-year colour fade guarantee for added assurance.

The Result

The project was a great success, with Stadium Support Services transforming the stadium seating to a dazzling green. Leicestershire County Cricket Club was highly satisfied with the results and praised Stadium Support Services for their innovative and environmentally friendly approach. The improved appearance of the seating bowl would hugely enhance the fan experience, and the project showcased the company’s commitment to environmentally friendly solutions in seating restoration.

“I am thrilled to introduce this innovative seat restoration system to the UK market. I have been personally involved in every aspect of this project and I am incredibly proud of the results we have achieved. This system has the potential to revolutionise the industry with its transformation capabilities. I am excited to see its positive environmental and financial impact on our UK customers, venue owners, and FMs.”.
Joseph Noble

Commercial Director, Stadium Support Services

Liquid

3 Tonnes of plastic saved from landfill

Hours

6 days to complete

Sanding Machine

All seats treated in situ around fixtures

Imber Court Sports Club, Surrey

Imber Court Sports Club, Surrey

Case Study

Imber Court Sports Club, Surrey

Imber Court Sports Club, Surrey

Complete Pool Building Restoration & Build

In the aftermath of an arson attack, the swimming pool within The Imber Court Sports Club was severely damaged by fire and smoke, particularly the end section of the Nordic chalet-style wooden building.

The client engaged Stadium Support Services via their insurance broker to undertake the restoration works while taking advantage of the time the building would be closed to upgrade the changing facilities overall.

Challenge

Undertaking the restoration project posed a multitude of challenges, requiring a carefully orchestrated plan of action. One such challenge was the replacement of the severely damaged timber sections, which necessitated the procurement of specialised timber. To compound this, the supplier was required to mill the timber to the largest size they had ever created, adding to the complexity of the task. It would not be possible for the swimming pool to be drained, requiring the construction of bespoke scaffolding to bridge it and provide access to the damaged areas. This bespoke scaffolding required the expertise of our team of professionals to design and execute.

Adding to the intricacy of the project was the time constraint, with the restoration work needing to be carried out in a period that would not disrupt the operations of the sports club. The entire restoration project had to be completed within a tight three-week timeframe.

Solution

To address the challenges, Stadium Support Services ordered the required timber several weeks in advance to ensure its availability on-site when needed. An eight-metre-wide scaffold platform was constructed to bridge the swimming pool, which was then covered entirely with polythene to prevent sawdust and debris contamination of the water. The building was braced using multiple acro props to support the roof section while safely removing the end wall and installing a whole new section.

Results

The restoration project has resulted in a remarkable transformation of the damaged building. The end wall and roof section were completely restored with exceptional workmanship, ensuring that they will stand strong for years to come. The changing area was upgraded with advanced water-saving devices for showers and toilets, and energy-efficient LED lighting was installed throughout the building, making it more sustainable and eco-friendly.

Despite facing unique challenges posed by the fire and smoke damage, Stadium Support Services successfully delivered the project with great care and attention to detail. The restoration was carried out with minimal disruption to the sports club, ensuring that members could continue to use the facilities during the repair process.

The restoration work was completed within the set timeline, demonstrating the exceptional project management skills of Stadium Support Services.

The result is a structurally sound building that has been significantly improved, surpassing the client’s expectations. The high-quality workmanship and attention to detail have truly transformed the building, making it even better than before.

“I recently had the pleasure of working with Stadium Support Services and I couldn’t be happier with the outcome. Our swimming pool building was heavily damaged in an arson attack, leaving the end section of our swimming pool in critical condition. Stadium Support Services were engaged to manage all aspects of the project and we couldn’t have been in better hands.

The team not only repaired the damage caused by the fire, but they also took the opportunity to upgrade our changing facilities. They were able to complete the project within three weeks, despite the challenges they faced during the repair process.

What impressed me the most was their attention to detail and commitment to ensuring that the work was done to the highest standard. The result is a beautiful new wooden building, along with a modern and functional changing area facility. I highly recommend Stadium Support Services for any building repair or upgrade needs. Thank you to the team for a job well done!”

Michael Kerslake

General Manager, Imber Court Sports Club

Icon - building

500sqm
Building refurbished

2,000 Hours
Of work completed

Liquid

20
Water saving devices installed

Liquid

50L wood preserve and varnish

Hands shaking

3 weeks to compeltion

HS2

HS2

Case Study

HS2, London

HS2, London

Monitor System Installation

Installation of monitoring systems to the external façade of buildings for the HS2 project.

HS2 is Britain’s new high-speed rail line being built from London to the North-West, with trains linking the biggest cities in Scotland with Manchester, Birmingham, and London.

It is the largest infrastructure project in Europe, with major civil engineering works underway, and over 350 active sites between the West Midlands and London.

Stadium Support services are proud to support the HS2 project by leveraging our rope access teams to install monitoring systems on the external facade of adjacent site buildings. This allowed our client to monitor the build progress throughout the project.

Challenge

The monitoring system was to be installed at a height of over 35m (10 storeys). The proximity to railway lines and busy building sites surrounding the area meant that MEWP access was not possible. Stadium Support Services provided rope access technicians to assess the area, which comprised narrow gaps, corners, and areas with limited access.

Solution

Stadium Support Services deployed IRATA teams to access the building’s facades during normal working hours and install the monitoring systems. Over 200 monitoring prisms were installed over 8 blocks of residential apartments, as well as some adjacent structures including bridges and retaining walls. The team accessed the work area quickly and easily without the need for a MEWP, resulting in agile and efficient execution of the project that was delivered on time.

Result

The placement of the monitoring system allowed the engineers to assess any structure movement throughout the project. Stadium Support Services are now an approved contractor fully inducted into the HS2 Area East project. We subcontracted to a long-standing client in Geo Instruments, who are working alongside SOCOTEC to deliver the monitoring of the area for the HS2 project tunnelling in Euston, London. We look forward to working with our clients more throughout the project’s long lifespan.

“We worked with the rope access team from Stadium Support Services to install monitoring systems at an extremely challenging height, and we couldn’t be more pleased with their work. They were able to access the difficult-to-reach areas quickly and efficiently, and their expertise was evident in their attention to detail and safety. The team worked seamlessly together, and their professionalism and dedication to the task were evident throughout the project.”

Larisa Pandi

Monitoring Engineer, GEO-Instruments UK

LED Light

HS2 Rope Access Teams

Door

8
Towers

Hours

45Days

Hours

150 Monitoring prisms installed