Enhancing fan safety with bespoke anti-slip tread at Loftus Road stadium 

Under our Facilities Management contract with Queens Park Rangers (QPR), Stadium Support Services partnered with Thermagrip to install anti-slip step plates throughout the summer off-season within the seating bowl at Loftus Road stadium.

Challenge

As part of QPR’s major renovations to the club, the anti-slip project coincided with seasonal pitch works by Whitehorse Contractors, involving drainage and returfing. This meant that a section of the grandstand was to be temporarily removed for machinery access. As a result, we faced a narrow window to undertake the following scope of work for this project:

Temporary Grandstand Relocation:

Our logistics team efficiently moved the lower grandstand to our yard, allowing the pitch-related work to proceed. In preparation for the forthcoming anti-slip installation, the grandstand underwent a thorough clean, sandblast, and anti-rust treatment. The grandstand was then returned to its original location.

Anti-Slip Installation:

To ensure fan safety was the top priority, we installed a long-lasting and patented custom anti-slip step-nosing system in partnership with Thermagrip.

A detailed site survey was conducted to create custom step plates for each individual step, ensuring a perfect fit and full adherence to DDA regulations would be achieved.

The system uses a 5mm aluminium checker plate with 50mm 90-degree nosing which in turn receives a thermoplastic anti-slip treatment. The result is a sturdy anti-slip surface. Additionally, all previously existing non-compliant concrete chamfers are removed from the original step.

Solution

Stadium Support Services met these challenges by constructing the hoarding in modular sections off-site, ensuring a more efficient installation within the tight timeframe.

The inclusion of fire-rated doors and glazing guaranteed compliance with safety standards. A dedicated team of 12 professionals was deployed to successfully complete the installation.

The hoarding was then painted in the Harry Potter brand’s distinctive RAL colour, creating aesthetic cohesion. Bird-proof netting was also installed as requested by the client.

Stadium Support Services showcased their expertise in overcoming multiple logistical challenges, providing a secure and efficient solution for the forthcoming Harry Potter Shop renovation.

“Stadium Support Services seamlessly coordinated with other contractors involved in the pitch renovations, accommodating shifting timelines. Despite these changes, the team ensured the timely removal and reinstatement of the stand, along with the installation of the anti-slip products. Always ready to be agile and flexible despite the ever-moving parts of the project, Stadium Support Services are a pleasure to work with.”

 

Paul Sutton,
Facilities Manager, QPR

Reconfiguring of toilet blocks to maximise capacity 

QPR engaged our services to develop plans for the reconfiguration of three restroom blocks. Our goal was to optimise the layout and increase the number of sinks, cubicles, urinals, and baby change facilities within the current space of these three areas. 

Challenge

Similar to many stadiums, congestion often arises in restroom facilities. Through close collaboration with QPR, we conducted thorough surveys of all three toilet blocks. Our objective was to enhance capacity in these areas. With the projects needing to be delivered in the off-season. it meant that timelines were short to carry out the following scope of work: 

South Africa Road Upper| male Toilets:

Block B 

Total refurbishment including installation of; Anti-slip LVT flooring, waterless urinals, water-saving toilets, and bespoke corian trough vanity units with water-saving taps. The grid system ceiling was removed and cable management trays were installed. The ceiling was then painted black for an industrial feel, with suspended LED lighting added.

• + 1 extra cubicle 
• + 3 extra taps 
• + 8 extra urinals 
• + 1 baby change 

Lower Loft | Female Toilets:
Block L

Total refurbishment including installation of; Anti-slip LVT flooring, water-saving toilets, bespoke corian trough vanity units with water-saving taps, and large mirrored splashback. The grid system ceiling was removed and cable management trays were installed. The ceiling was then painted black for an industrial feel, with suspended LED lighting throughout. 

• + 1 tap 
• + 1 extended baby change cubicle

Lower Loft | Male Toilets:
Block L

Total refurbishment including installation of; Anti-slip LVT Flooring, waterless urinals, water-saving toilets, and bespoke Corian trough vanity units with water-saving taps. As this toilet block is based in the family zone, lower-height child-friendly sinks were installed along with more space given to toilet cubicles for parents to assist small children. 

• + 2 extra cubicles
• + 2 extra taps
• + 1 baby change
• +DDA sink

Solution

Our skilled team effectively expanded capacity in three key areas, resulting in a total increase of 3 toilet cubicles, 8 urinals, and 5 handwashing stations within the existing toilet footprint. 

In addition, we focused on sustainability by installing eco-friendly sanitaryware, hand dryers, and LED lighting, which led to reduced water and electricity usage. This approach resulted in new, efficient toilet facilities with a premium finish.

“Collaborating with Stadium Support Services to enhance capacity in our toilet facilities has been fantastic The improvements are set to enhance the fan experience by reducing pinch points and wait times. As always, the team were a pleasure to work with and we are extremely pleased with the final result.“

Paul Sutton, Facilities Manager, QPR

The Result

The Corner Lounge

Brand new hospitality destination for Football fans at Loftus Road Stadium.

Putting supporters at the heart of the atmosphere of home games, with entry-level hospitality, the new Corner Lounge at QPR home ground Loftus Road Stadium allows guests to fully absorb the excitement prior to kick-off. Bringing the supporters closer to the action, the Corner Lounge upgrades the matchday experience with an exclusive bar space overlooking the W12 pitch, with hot food and beverages available 90 minutes before kick-off.

Challenge

Tasked with developing and producing a new concept space within the Loftus Road Stadium, the team at Stadium Support Service put forward plans to create a revenue-generating commercial hospitality area for QPR. Situated in the corner of the School End and West Paddock, the designated space comprised two large, underutilised rooms needing significant reconfiguring, and refurbishment.

The Solution

Together with the facilities team at QPR, a new layout was designed and mutually agreed upon. Two large, undeveloped rooms were to be transformed into an immersive lounge space, allowing fans to truly get close to the action on matchdays.

Kickstarting the project with the demolition and removal of multiple walls to open out the space, further walls were constructed to create the new required layout.  Extensive work was carried out to create new ceilings, comprising a grid lighting system and LED lights, while ensuring the new area was fully compliant with all building and safety regulations. The full area was fitted with a new electrical system with multiple power points throughout to ensure till installations were seamlessly powered. Safety fire doors were fitted, incorporating new access routes.

Designed to accommodate a large hospitality area, a high-end bar was installed to serve drinks to guests. The space was then decorated throughout, with the accent team colours incorporated with QPR branding.

Result 

A large versatile hospitality space with great views of the pitch for fans to enjoy whilst also providing another revenue stream for the club.

Stadium Support Services transform Loftus Road office space into multi-purpose media centre.

Stadium Support Services were commissioned by QPR in partnership with Head of Operations, Joshua Scott, to transform a general office space with huge potential.

Ambitious plans to turn the third-floor offices into a dedicated media centre at The Loftus Road stadium were mutually agreed upon, and concept drawings were subsequently created by the client.

Developed to accommodate journalists for match day reporting, the area features a raised dual interview platform and media assembly point. The project also included a complete renovation of the surrounding rooms.

• W/C conversions
• Kitchen
• Carpet
• Air conditioning systems
• Decorate throughout

Challenge

An exciting transformational project became a more challenging proposition due to the limited timeframe in which to complete the work.

Home games were subject to a short break while the World Cup took place in Qatar, leaving a small window of opportunity to drive the development to completion.

Culminating in only 3 weeks to carry out the plans, the development required; precision planning from highly skilled teams, and the ability to pivot quickly to any design or operational changes resulting from the tight timeframe.

Solution

With multiple teams ready to deploy as soon as the space within Loftus Road was available for access, Stadium Support Services worked to rapidly strip out the existing layout and fixtures.

All elements of the build were timebound and resulted in the quick and efficient installation of each planned area. Multiple tradespeople overlapped to hit each daily objective, whilst maintaining a safe working environment.

Result

An impressive, premier league standard, multi-purpose media suite, with a creative lounge, press office, VIP speaker room, and AV equipment for dedicated media access.

A flexible and cross-functional space, the new centre also comprises breakout meeting rooms providing delegates with complete privacy for virtual or in-person meetings.