Retail Cleaning – RFU Stores

Keeping Official Merchandise Spick & Span

Official merchandise stores are an essential business component of any stadium, they need to be routinely cleaned and maintained to remain appealing to the paying public.

The Challenge:

With limited turnaround time and continuously changing trading hours, Stadium Support Services have been supplying cleaners to work out of hours at various merchandise stores with most prestigious being at the superstore at Twickenham Stadium

The Solution:

Working closely with the stadium shop and retail managers Stadium Support Services created a year ahead cleaning planner which sets aside periods in which deep cleans and periodical works would be undertaken.  This flexible planner allowed all parties to have a clear idea of the year ahead and with the flexibility to delay or bring forward works within the schedule.

The Outcome:

Armed with specialist cleaning equipment and chemicals such as carpet cleaners, gum-wands and graffiti removing chemicals we work closely with the stadium to ensure the shop continuously looks its best to encourage sales and customer footfall.

Enhancing the World Cup fan experience

As Twickenham Stadium played host to the 2015 Rugby World Cup, the need for the venue to be operating at its best had never been more important. In the lead up to the tournament, Stadium Support Services was on hand to carry them home…

The Challenge:

Since 1910, Twickenham Stadium has been home to international and national rugby fixtures, and as expected, requires regular upkeep and maintenance. Specifically, in 2015, in the lead up to the Rugby World Cup, Twickenham Stadium required extensive attention to the roof, with fans sadly prone to getting wet, regardless of whether they were outside, queuing to buy food and beverages or even in the corporate boxes.

The Solution:

With a tight two-month turnaround, and a strict deadline before Twickers once again opened its doors to rugby fans from around the world, Stadium Support Services carried out roofing repairs to this iconic stadium without compromising on quality and timeliness.

The Outcome:

With Stadium Support services there to ‘carry them home’, the project was completed on time and on budget ensuring the best fan experience in a safe and secure environment for the RWC and beyond.